This Privacy Policy sets out the basis which IT&M (SG) Pte Ltd (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data you provide IT&M (SG) Pte Ltd when you use our website (www.itm-sg.org), services and applications (collectively, the “Services”).
Personal Data
Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include:
• Name and identification information
• Contact information such as address, email address or telephone number
• Financial information such as credit card number, debit card numbers or bank account information
• Online activity
• Other information relevant to customer surveys and/or offersUse of Personal Data
We generally do not collect your personal data unless it is provided voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Provide, operate, and maintain our Services;
• Improve, personalize, and expand our Services;
• Understand and analyse how you use our Services;
• Develop new products, services, features, and functionality;
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes;
• Process your transactions;
• Send you text messages and push notifications;
• Find and prevent fraud; and
• For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
Controlling your Personal Data
We will not sell, distribute or lease your personal data to third parties unless we have your permission or are required to do so by law.
Withdrawing your Consent
The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us.
Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.
Access to and Correction of Personal Data
If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.
Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
We will respond to your request as soon as reasonably possible, and generally within thirty (30) days of receiving your request. Before we process such requests, we may also need to verify your identity, such as by checking your legal identification document.
Protection of Personal Data
We are committed to keeping your information secure. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorised access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
Accuracy of Personal Data
We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.
Cookies and other Tracking Technologies
As is true of most websites, we gather certain information automatically and store it in log files. In addition, when you use our Services, we may collect certain information automatically from your device. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL.
To collect this information, a cookie may be set on your computer or device when you visit our Services. Cookies contain a small amount of information that allows our web servers to recognise you. We store information that we collect through cookies, log files, and/or clear gifs to record your preferences. We may also automatically collect information about your use of features of our Services, about the functionality of our Services, frequency of visits, and other information related to your interactions with the Services. This enables us to monitor which content you find useful and helps us provide you with a better website.
Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. Please note that, if you choose not to accept cookies, some features and the personalisation of our Services may no longer work for you. You will continue to receive advertising material but it will not be tailored to your interests.
Links to other websites
Our website may contain links to other websites of interest, which are not operated by us. We have no control over and are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.
Changes to this Privacy Policy
This Privacy Policy may be modified from time to time, so please review it frequently. Changes to this Privacy Policy will be posted on our website(s). If we materially change the ways in which we use or share personal information previously collected from you through our Services, we will notify you through our Services, by email, or other communication.
Contact Us
If you have any questions or concerns about this Privacy Policy, or have changed your mind about agreeing to the use of your personal information for marketing purposes, please contact our Data Protection Officer at dpo@itm-sg.org.
Minimally, any inquiry or feedback should include the following details:
– Your full name and contact information
– A description of your inquiry or feedback